Fezbet Terms and Conditions

1 Introduction & Scope

These terms and conditions ("Terms") apply to the Fezbet platform and all its services. Fezbet is an online betting and gaming platform operating under an international gaming licence.

These terms form a legal agreement between you and Fezbet. By using the platform, you confirm that you have read, understood, and accepted all terms.

• Fezbet reserves the right to update these terms at any time.
• Continued use of the platform following any changes will constitute automatic acceptance of the new terms.
• Fezbet's services are for personal, non-commercial use only.
• Placing bets or managing accounts on behalf of third parties is strictly prohibited.

2 Account Registration & Usage

A valid personal account is required to use Fezbet's services. All information provided at registration must be complete, accurate, and kept up to date.

• One Person, One Account: Only one account is permitted per person. If multiple accounts are created, all of them will be closed.
• Password Security: Keep your account login credentials completely confidential. Fezbet is not responsible for any consequences arising from sharing them with others.
• Contact Information: Your mobile number and email address must be kept active and up to date, as they are used for verification and communication purposes.
• Suspicious Activity: If you notice any unusual activity on your account, contact Fezbet support immediately.
• Account Transfer: Selling, renting, or transferring your account to another person is strictly prohibited.

3 Age & Eligibility Requirements

Fezbet is for adults only. To use the platform, you must be at least 18 years must be.

• You may be asked to submit a national ID or passport for age verification at the time of registration or at any point thereafter.
• Payment processing may be put on hold until age verification is completed.
• Any account accessed by or on behalf of a minor, or from a minor's device, will be permanently closed.
• Use parental control software on your device to prevent minors from gaining access.

4 Betting Rules

The following betting rules apply to all users on Fezbet. Fezbet reserves the right to manage betting markets and odds.

• Bet Acceptance: Placing a bet does not guarantee acceptance by Fezbet — we reserve the right to void any bet due to technical errors or incorrect odds.
• Maximum Bet Limit: Each market and event has a specified maximum bet limit, which will be displayed on the platform.
• Event Cancellation: If a match or event is cancelled, all related bets will be voided and stakes returned.
• Live Betting: In Live Betting, odds change in real time. The odds at the moment a bet is confirmed will be considered final.
• Match Fixing: If irregular or suspicious betting patterns are detected on any event, the bets and associated accounts will be subject to investigation.
• Bet Modification: Once a bet is confirmed, it cannot be changed or cancelled.

5 Payment & Withdrawal Policy

The following rules apply to all deposits and withdrawals on Fezbet.

• Deposit Methods: Deposits are currently supported via bKash, Nagad, and Rocket. The minimum deposit amount will be specified on the platform.
• Withdrawal Process: Withdrawal requests are typically processed within 15–30 minutes. However, verification may take additional time.
• Withdrawal Conditions: Withdrawals can only be made to the same payment method used for the original deposit.
• Maximum Withdrawal Limit: Daily or weekly withdrawal limits may apply, depending on your account verification level.
• Anti-Money Laundering: All transactions are monitored in compliance with international Anti-Money Laundering (AML) policies.
• Currency: All transactions are processed in Bangladeshi Taka (BDT).

6 Bonus & Promotion Terms

Fezbet offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, and failure to comply may result in the bonus being forfeited.

• Wagering Requirement: Each bonus comes with a wagering requirement. Withdrawals from bonus funds will not be permitted until this requirement is met.
• Bonus Expiry: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• One Bonus at a Time: Multiple bonuses cannot generally be active at the same time, unless the promotion terms explicitly state otherwise.
• Bonus Abuse: Any attempt to exploit the bonus system unfairly may result in the bonus being cancelled and the account suspended.
• Referral Bonus: Referral bonuses apply to new and verified accounts only.

7 Responsible Gaming Policy

Fezbet believes betting should be an enjoyable form of entertainment — never a source of financial stress or mental hardship.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: If needed, you have the option to temporarily suspend your own account for a set period.
• Session Timer: Track how long you've been using the platform and take regular breaks.
• Get Help: If you struggle with gambling addiction, please seek professional help. Fezbet can provide information on various support organisations.

To learn more about responsible gaming Responsible Gaming Visit page.

8 Privacy & Data Security

Fezbet takes the protection of your personal information very seriously.

• Your personal information will only be used for service delivery, verification, and regulatory compliance purposes.
• Your information will not be sold or shared with third parties without authorisation.
• All data is protected with SSL encryption.
• To view or delete your data, please contact our support team.

For more details Privacy Policy View page.

9 Account Suspension & Closure Policy

Fezbet reserves the right to investigate, suspend, or permanently close any account under the following circumstances:

• In the event of a breach of any provision of these terms and conditions.
• Registering with false or incomplete information.
• If multiple accounts are used or the bonus system is abused.
• Engaging in fraudulent, illegal, or suspicious activity on the platform.
• At the direction of a regulatory authority.

10 Terms Amendment Policy

Fezbet reserves the right to modify these terms and conditions, in part or in full, at any time.

• Notifications will be sent to your registered mobile number or email for any significant changes.
• Updated terms take effect from the date they are published.
• If you do not agree with the updated terms, you may request to close your account.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.